Yes, we ship internationally. Shipping costs are calculated automatically depending on the country, weight and dimensions of the selected product.

PayPal: Secure payment platform. If you do not want to use your credit card number you can pay with your PayPal account balance.

STRIPE: Accepts all major debit and credit cards from customers of all countries.

Apple Pay: Apple’s secure, contactless mobile payment system integrated into iPhone, Apple Watch, Mac, and iPad via the Wallet app. It allows you to pay in physical stores (NFC), apps, and websites without revealing real card numbers, using Face ID, Touch ID, or a passcode to authenticate transactions.

Google Pay : Google’s digital payment platform, allowing fast, secure, contactless payments using Android phones, tablets, or smartwatches in physical stores, apps, and websites. It works via NFC technology for in-person payments and stores credit/debit cards in encrypted form.

All purchases are secured by the aforementioned payment platforms offered, Zurik.es has SSL protocol which guarantees that financial information does not fall into the hands of third parties. Payment platforms offer verification system and anti-fraud system.

In no case does Zurik.es collect information on accounts or credit cards, we only collect the information necessary for shipping.

The confirmation time depends on the payment method used and the security protocols of your bank at the end of the order. With few exceptions the payment is reflected immediately.

We will send an order receipt confirmation immediately after payment confirmation. After that, we take 1 business day to process the shipment. Once it has been processed, you will receive in your account the name of the shipping company as well as the tracking number.

Within Spain: 2 to 5 business days.

For the rest of the countries:Once the shipment is made, it will take 4 to 15 business days to be delivered.

All shipments have a tracking number. If you are not at the time of delivery, please contact the shipping company to find out about the possibilities of collecting the package. In case of not claiming the package and due to this it is returned to zurik.es, the recipient must contact and pay the value of the shipment again. Shipping costs will not be returned if the recipient was not present. The shipment of the product will be agreed again.

Please note that you should never accept a package that shows signs of damage. If the shipping company delivers a damaged package, reject the package, or if you accept it, note it with the courier by writing a note on the delivery receipt; if the contents are damaged, email info@zurik.es to inform us of the situation within 1 business day (same day). If the package appeared fine on the outside but the product is damaged, email info@zurik.es with images of the damaged product and the original packaging within 1 business day (same day).

We will contact the shipping company to notify them of the situation and will offer you the option of a refund or replacement.

Please note that to process the refund, you must send the item back to us.

If you do not receive the product, please write to info@zurik.es to resolve the problem. Each shipment has a tracking code to know where the package is.

If you ordered the wrong product by mistake, email info@zurik.es. If the product has not yet been shipped, we will be happy to correct your order. If the product has already been sent, you must receive it and then return it to us. We will send you the correct product once we receive the returned one. Please note that you can only return unused and undamaged products, that you must return your product within 14 calendar days (including Sundays) of receiving it and that the shipping and handling costs for return shipping and are not refundable.

If the new product costs more than the one you ordered, we will ask you to pay the difference before shipping the product. Otherwise, if the new product is of a lower value, we will refund and transfer the difference to your account.